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Refund policy
At JerseyFever, we are dedicated to your satisfaction with our premium soccer apparel. If you are not fully happy with your purchase, you may return eligible items within 90 days of delivery for a refund or exchange, under the following conditions.
Return Conditions:
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Items must be unused, unworn, and in original condition.
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All original tags, labels, and packaging must be intact and included.
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Final Sale: Personalized or customized jerseys (e.g., with names, numbers) cannot be returned unless defective or incorrect due to our error.
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For non-personalized items, if conditions are not fully met, we reserve the right to issue a partial refund or decline the return.
How to Return:
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Contact Us: Email us at [email protected] to start a return and receive a Return Authorization (RMA) number.
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Pack Securely: Include all original items and packaging. Please add a note with your order number and preference (refund or exchange).
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Ship It Back: Send the package to the address we provide. Please note: Return shipping costs are the customer's responsibility unless the return is due to our error.
Refunds:
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Once received and inspected, we will notify you of your refund status.
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Approved refunds will be issued to your original payment method within 5-10 business days.
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Original shipping fees are non-refundable.
Exchanges:
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Exchanges depend on product availability. If your desired item is out of stock, we will issue a refund instead.
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Customers are responsible for return shipping costs for exchanges unless the exchange is due to our error.
Questions?
Contact us anytime at: [email protected]
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